What is interlibrary loan (ILL) and who can use it?
Interlibrary Loan is a service for you to request for research materials not owned by the Neumann Library but important to support your research, study and instructional needs. This service is available to all UHCL currently enrolled students, faculty, and staff. If your affiliation is with another UH campus or area college or university, please use the interlibrary loan service at your home institution's library. Community users can consult with their local public library.
What is ILLiad and how can it help me?
ILLiad (Interlibrary Loan Internet Accessible Database) is the resource sharing management software used by the Neumann Library to process and manage all UHCL interlibrary loan requests. Through ILLiad, you can make & track requests, receive & renew requests, and view borrowing history & due dates all in one convenient electronic platform.
When should I use Interlibrary loan and are there any restrictions?
Use interlibrary loan when a library catalog search indicates the Neumann Library does not own the book you want or does not have the periodical with the article you need. Note: If a book is available at other UH campus library, the "Request" button on the library catalog may allow you to obtain the item quicker. A journal search from the library homepage will help you determine if an article is available electronically or in print. Submitting ILL requests without confirming availability through Neumann Library's print and electronic holdings can delay your access to the material.
- Interlibrary Loan requests cannot be accepted by telephone.
- The library does not process requests for patrons who have overdue materials.
- *Multiple requests for journal articles from the current five years usually requires prioritizing and approval through a consultation with a research librarian.
- Bestsellers or recently released items are more difficult to obtain.
- Textbooks, popular movies and music, archival materials, and obsolete formats (film strips, VHS, LPs, etc.) will not be requested through ILL.
How long does it take to receive requested materials?
The length of time it takes to receive materials depends upon the shipping method employed by the lending library. Most libraries now send articles electronically, but other shipping methods or hard to locate items may take up to a minimum of 10 days.
How much does it cost?
Books and copies of journal articles usually are provided to you without charge. Requests from students will be subsidized up to $35.00 per request. Patrons are responsible for any charges for lost and damaged items.
What should you know about copyright restrictions on interlibrary loans?
Submission of an interlibrary loan request form indicates that the requester recognizes and agrees to comply with copyright laws and guidelines governing duplication of materials for interlibrary loan.
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.
Neumann Library reserves the right to refuse to accept a request, if in its judgment, fulfillment of the order would involve violation of copyright law. The following is a guideline we follow on articles request: Libraries requesting photocopies of articles from journals published in the last five years must limit those requests to: a) one article per issue of a journal for an individual, and b) five articles per journal for the institution. When limits have been reached for the year, the library will pay required copyright royalty fees if possible. A Research Librarian or Interlibrary Loan staff member can explain the limitations.
Can I see the items on loan to me through interlibrary loan in My Library Account through the Library Catalog?
No, not for books borrowed from other libraries through interlibrary loan. It is because the system behind the Library Catalog ( Millennium) and the system behind the Interlibrary Loan system (ILLiad) do not work together correctly to reflect books borrowed from other libraries.
To see a list of items currently on loan to you through ILL, logon to the My ILLiad Account.
To see a list of items currently checked out from the Neumann Library and other UH systems library(through the Request button), logon to the My Library Account.
How many times can I renew something?
Items borrowed through interlibrary loan may be renewed at the lending institution's discretion. If you need a renewal for an ILL book, please make the renewal request at least three days before the due date. Renewal requests submitted after the due date will not be processed.
Logon your ILLiad account and select Items on Loan to You
under the View
1. Find title in the list.
2. Click on the relevant transaction number.
3. If the title is eligible for renewal, the user will see Renew Request at the top of the record.
4. Click on Renew Request to initiate a renewal.
You may keep the book until we provide you with the new due date or request that you return the item. We will send an email to you with the new due date. Click on the Renew Requests tab on the ILLiad Interlibrary loan Research Guide for more details.
How do I get a book that is not owned by another UH system library?
You may request it through ILLiad (our Interlibrary Loan system). PLEASE NOTE: WE DO NOT ORDER REQUIRED TEXTBOOKS via Interlibrary Loan.
How can I check on the current status of my interlibrary loan request?
Log onto your ILLiad account to check on the status of any of your Interlibrary Loan requests. Choose View All Requests, you'll see a table with all you requests and their statuses (active, finished and cancelled). Click on the Track Requests tab on the ILLiad Interlibrary Loan Guide for more details.
Why don't I see all my older requests when I look at my request history?
From time to time, older records from ILLiad will be purged. The policy is to keep requests online for several years order to comply with record keeping requirements of the copyright law. If you have been a user of the former Clio System, and would like to review some of your older requests, please contact the Interlibrary Loan office at ILL@uhcl.edu
or call 281-283-3906.
As an UHCL retiree, am I entitled to Interlibrary Loan Service?
Yes, please contact the Interlibrary Loan Office (ILL@uhcl.edu
or 281-283-3906) and we will help you set up your ILLiad Interlibrary Loan account. Retirees who used to have access through the Clio
Interlibrary Loan service can also contact the ILL Office for assistance to activate their new accounts with ILLiad Interlibrary Loan.
What Web browser should I use?
You need a Web browser that can handle forms, tables, and preferrably Cascading Style Sheets (CSS). Using the latest versions of either Microsoft Internet Explorer or Mozilla FireFox is recommended.
Is security a problem if I use a public workstation?
To prevent possible security issue, always remember to logoff from ILLiad Interlibrary Loan at a public workstation when finished.
Why does my browser say that you're sending a cookie? What's in it?
Who do I contact if I have problems with or questions about ILLiad Interlibary Loan?